Privacy Policy
Last updated: October 16, 2025.
1. Information We Collect
We collect the following types of information when you use our service:
- Document Data: Bank statements and financial documents you upload for processing.
- Account Information: Name, email address, and payment details when you create an account or make a purchase.
- Usage Data: Information about how you interact with our service, including IP addresses, device information, and browser type.
- Communication Data: Messages you send through our contact form or support channels.
2. How We Use Your Information
We use the information we collect to:
- Process and convert your bank statements and financial documents
- Provide, maintain, and improve our services
- Process transactions and send transaction notifications
- Respond to your customer service requests and support needs
- Send periodic emails about your account or other products and services
- Conduct research and analysis to better understand our users' needs
3. Data Security
We implement a variety of security measures to maintain the safety of your personal information:
- All transactions are processed through a gateway provider and are not stored or processed on our servers.
- We use industry-standard encryption (SSL/TLS) to protect data in transit.
- Documents are automatically deleted from our servers after processing is complete.
- We regularly review our information collection, storage, and processing practices to protect against unauthorized access.
4. Third-Party Services
We use third-party services such as:
- Google Analytics for website analytics
- Stripe for payment processing
- Firebase for authentication and hosting
- reCAPTCHA Enterprise for spam protection
These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Opt-out of marketing communications
- Request data portability
To exercise these rights, please contact us through the contact form.
6. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
For any questions about this Privacy Policy, please contact us.